Introduction
Progress Care Solutions offers all funders and service users a quality, value for money service within the social care sector. We evidence this by providing a consistent, outcome focussed, person centred, service package based around five key outcomes. Our service not only meets the best value framework of funders, but also supports individual growth and development for each of our service users.
Our Care
- We believe our staff are central to the delivery of the service and therefore, the experience of the service user.
- We provide an excellent standard of care – delivered by a stable, consistent, skilled and experienced team of professionals.
- Substantial investment in training managers, care staff and foster carers to deliver a high standard of bespoke care.
- Commitment to equipping staff with the skills and knowledge they need to promote choice, independence and inclusion for our service users.
- Proactive development of staff to support our goal of value for money service delivery.
Pricing Structure
- Our pricing structure is tailored to the individual needs of the service user rather than adopting a ‘one price fits all’ approach.
- Following a comprehensive needs assessment, all support and delivery requirements are considered.
- Regular reviews/assessments are undertaken.
- We inform funders of any change in service need and communicate any changes in costs/pricing as a result of such assessments.
- A standard pricing framework exists for Fostering services to ensure best value.
Quality Assurance
- Progress Care Solutions is fully committed to achieving and exceeding the national minimum standards, ‘Every Child Matters’ agenda and Care Quality Commission standards.
- We work in partnership with our local authorities, other service providers and the individuals we care for.
- Our services provide quality provision fit for purpose that meets both external and internal requirements, including legal compliance and customer expectations.
- Our quality framework is driven through robust management support structures that drive us to exceed standards.